MCQ ON MORAL AND ETHICS
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1. It is important to have a good
____________ to be successful in your career.
(a) Appearance (b)
Attendance (c) Attitude
(d) Respect
Answer: (c) Attitude
2. It is important to be at work………………………………. every day and on time
unless you are sick or have a family emergency.
(a) Appearance (b)
Attendance (c) Attitude (d) Respect
Answer: (b) Attendance
3. Strong …………………………………….. means you have a high sense of moral and
ethical behavior that earns respect of others.
(a) Cooperation (b)
Confidence (c) Attitude (d) Character
Answer: (d) Character
4………………………………………….. is essential at work because you must be able to
work with others, especially if you don’t always agree with them.
(a) Communication (b)
Cooperation (c) Honesty (d) Integrity
Answer: (b) Cooperation
5………………………………………….skills such as writing, speaking and body language are
important work ethics so that you can be clear in your messages to others.
(a) Communication (b)
Cooperation (c) Honesty (d) Integrity
Answer: (a) Communication
6. You are a person with a high level of…………………………………..if you stand by
your values even if others put pressure on you to do something that is wrong or
if they make fun of you.
(a) Communication (b)
Cooperation (c) Honesty (d) Integrity
Answer: (d) Integrity
7. If you don’t have …………………………………., you can really get in trouble for
lying, cheating or deceiving others.
(a) Communication (b)
Cooperation (c) Honesty (d) Integrity
Answer: (c) Honesty
8. If you can keep things at work in order and have a neat workplace,
then you have great……………………………………….
(a) Loyalty (b)
Organizational Skills (c)
Productivity (d) Respect
Answer: (b) Organizational Skills
9. It is always important to……………………. yourself, others and the place
where you work.
(a) Appearance (b)
Cooperate (c) Communicate (d) Respect
Answer: (d) Respect
10. If you have ……………………………., you will be a trusted person because they
will see that you are committed to your company.
(a) Loyalty (b)
Organizational Skills (c)
Productivity (d) Respect
Answer: (a) Loyalty
11. …………… work ethic is important because when you are at work, you are
expected to perform your duties without wasting time or getting paid for doing
very little.
(a) Loyalty (b)
Organizational Skills (c)
Productivity (d) Respect
Answer: (c) Productivity
12. Some jobs cannot be done alone and some can be done much better and
faster if you possess the quality of …………………………………………...
(a) Responsibility
(b) Respect (c) Teamwork (d) Cooperation
Answer: (c) Teamwork
13. Having ………………………………..means you can be trusted to do what you are
expected to do at work
(a) Responsibility
(b) Respect (c) Teamwork (d) Cooperation
Answer: (a) Responsibility
14. It is important to dress appropriately for work and have good
personal hygiene including brushing teeth, wearing deodorant (but not strong
perfume or cologne) and having neat hair.
(a) Appearance
(b) Attendance (c) Attitude (d) Respect
Answer: (a) Appearance
15. What is business ethics?
(a) The study of business situations, activities, and decisions where
issues of right and wrong are addressed
(b) Defined as decisions organisations make on issues that could be
considered right or wrong
(c) Ethics that can be applied to an organisation’s practises
(d) Ethical processes businesses use in order to achieve a good ethical
standard
Answer: (a) The study of business situations, activities, and decisions
where issues of right and wrong are addressed
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16. Ethics & Law overlap.
This is called…
(a) Yellow area (b)
White area (c) Black area (d) Grey area
Answer: (d) Grey area
17. Teaching Ethics in Business schools will
(a) Increase awareness about ethics
(b) Make managers sensitive to ethical issues
(c) Make future manager aware of implications of unethical practices
(d) Guide managers when they face ethical dilemmas
(e) All of the Above
Answer: (e) All of the Above
18. A written statement of policies and principles that guides the
behaviour of all employees is called
(a) code of ethics
(b) word of ethics
(c) ethical dilemma (d) None of the above
Answer: (a) code of ethics
19. What is the classical view of management's social responsibility?
(a) To create specific environment in work place
(b) To maximise profits
(c) To protect and improve society's welfare
(d) All of the above
Answer: (b) To maximise profits
20. Which of these is a purpose of shared organisational values?
(a) Build Team Support (b) Influence marketing efforts
(c) Guide managers' decisions and actions (d) All of the above
Answer: (d) All of the above
21. Which of these is a factor that affects ethical and unethical
behaviour?
(a) Ethical dilemma
(b) Diversity
(c) Teamwork
(d) Open communication
Answer: (a) Ethical dilemma
22. The term ……………………… refers to
principles, values and beliefs that define right and wrong behaviour.
(a) Customer satisfaction
(b) Empowerment (c)
Innovation (d) Ethics
Answer: (d). Ethics
23. Which of this is a second stage of moral development?
(a) Principled
(b) Conventional (c) Pre
conventional (d) None of the
above
Answer: (b) Conventional
24. A personality measure of the strength of a person's convictions is
called _________.
(a) Locus of control (b) Ego
(c) Ego Strength
(d) None of the above
Answer: (c) Ego Strength
25. _________ is a personality
attribute that measures the degree to which people believe they control their
own fate. (a) Locus of control (b) Culture (c) Values (d) None of the above
Answer: (a) Locus of control
26. The three major types of ethical issues include except?
(a) Communication issues
(b) Systematic issues
(c) Corporate issues (d) Individual issues
Answer: (a) Communication issues
27. Ethics are moral principles and values which……………………………..
(a) Guide a firm's behavior (b)
Govern the actions of an individual
(c) Provide employees with rules on how to behave (d) Are legally enforceable
Answer: (b) Govern the actions of an individual
28. Truthfulness in marketing communications is an example of:
(a) Ethics
(b) Business ethics
(c) Marketing ethics
(d) Corporate Social Responsibility
Answer: (c) Marketing ethics
29. Document that consists of all ethical standards that employer
expects from employees is classified as
(a) ethics code
(b) descriptive code
(c) procedural code (d)
distributive code
Answer: (a) ethics code
30. Fairness of process is classified as
(a) descriptive justice (b)
procedural justice
(c) distributive justice (d)
severance justice
Answer: (b) procedural justice
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31. Justice and fairness of a result of a decision is often classified
as
(a) descriptive justice
(b) procedural justice
(c) distributive justice (d) severance justice
Answer: (c) distributive justice
32. Standards that decided, what kind of conduct employees of
organization should possess
(a) descriptive justice
(b) procedural justice (c)
distributive justice (d) ethics
Answer: (d) ethics
33. The word “Ethics” comes from
(a) Ethos (b) Eternity (c) Elementary (d) Essentiality
Answer: (a) Ethos
34. A……………………………is a set of principles that people hold themselves to or
that are held by organizations or groups.
(a) code of ethics
(b) code of honor
(c) ethical perspective
(d) persuasive tactic
Answer: (a) code of ethics
35. ______ is the ability to commit to doing what is right no matter the
situation. (a) Dedication (b) Drive (c) Devotion (d) Morale
Answer: (a) Dedication
36. There are two abilities that you must have to properly understand
ethics. The first is the ……………………. and the second ability is …………………………..
(a) ability to discern; concentration (b) ability to visualize; devotion
(c) ability to distinguish;
dedication (d) ability to judge;
dedication
Answer: (c) ability to distinguish; dedication
37. “We advocate truthfulness, accuracy, honesty, and reason as
essential to the integrity of communication.” This is a commitment that would
most likely be found in a……………………………….
(a) mission statement (b)
code of ethics
(c) code of conduct (d)
employee handbook
Answer: (b) code of ethics
38. ________ are beliefs and attitudes we have that can actually
conflict with our ethical decisions.
(a) Morals (b)
Principles (c) Virtues (d) Values
Answer: (d) Values
39. According to the text, what undermines persuasion and communication?
(a) Facts (b) Lying (c) Storytelling (d) Emotion
Answer: (b) Lying
40. ________ is the degree to
which others can depend on us. Like reputation, it can take a lifetime to build
and only seconds to destroy.
(a) Likability (b)
Persuasiveness (c) Reliability (d)
Eloquence
Answer: (c) Reliability
41. ________ are the true reasons
for our actions when we have something to lose or gain as a result.
(a) Motives (b) Schemes (c) Plans (d) Ruses
Answer: (a) Motives
42. What does philosopher Carl Wellman assert about the use of an
ethical system?
(a) An ethical system is not necessary in order for one to choose and
act rationally, but incredibly helpful.
(b) An ethical system is all one needs in order to solve all practical
problems. (c) An ethical
system does not solve all one’s practical problems, but one cannot choose and
act rationally without some explicit or implicit ethical system.
(d) An ethical system will tell one what to do in any given situation
and is therefore invaluable
Answer: (c) An ethical system does not solve all one’s practical
problems, but one cannot choose and act rationally without some explicit or
implicit ethical system.
43. According to the text, what is the ethical responsibility of someone
who receives a message?
(a) to read the message immediately in case it contains important or
time-sensitive information
(b) to relay the message to as many people as possible
(c) to check the credibility of the sender and, if the sender is being
unethical, take appropriate action
(d) to ensure it doesn’t end up in the wrong hands
Answer: (c) to check the credibility of the sender and, if the sender is
being unethical, take appropriate action
44. Why is it nearly impossible to monitor ethics in a political
campaign?
(a) because political campaigns exist outside the realm of ethics
(b) because the media does everything they can to protect the ethical
integrity of the candidates
(c) because the federal government enforces strict laws about monitoring
certain aspects of political campaigns
(d) because campaigns use so many types of communication and so many
different communicators
Answer: (d) because campaigns use so many types of communication and so
many different communicators
45. What is the difference between a monologue and a dialogue?
(a) A monologue is persuasive, whereas a dialogue is informative
(b) A monologue is an unethical form of persuasion, whereas a dialogue
is an ethical form of persuasion.
(c) A monologue is a performance or speech that involves at least two
people, whereas a dialogue is a conversation one has internally with him or
herself.
(d) A monologue is the performance or speech of one person, whereas a
dialogue is a conversation that occurs between two people.
Answer: (d) A monologue is the performance or speech of one person,
whereas a dialogue is a conversation that occurs between two people.
46. Define ethical absolutism/cognitivism
(a) Global, strict and absolute
rules on right and wrong according to ethical conduct (b) Claims morality is context dependent
and subjective there are no universal right and wrongs that can be rationally
determine
(c) Right and wrong is objective and determined by the organizations
culture
(d) Claims there are eternal, universally applicable moral principles.
Right and wrong are objective qualities.
Answer: (d) Claims there are eternal, universally applicable moral
principles. Right and wrong are objective qualities.
47. Ethical behaviour is a matter of
(a) Juggling standards and business needs (b) Obeying the rules
(c) Acting on a considered judgement
(d) None of these
Answer: (c) Acting on a considered judgment
48. Business ethics are basically different from personal ethics
(a) True (b) False
Answer: (b) False
49. All unethical practices are illegal.
(a) True (b) False
Answer: (b) False
Incorrect - Not all unethical
practices are illegal.
For example it is not illegal to include genetically modified
ingredients in products sold in supermarkets.
50. Morals is the study of what is thought to be right in a society
(a) True (b) False
Answer: (a) True
51. Normative ethics and morals are the same discipline
(a) True (b) False
Answer: (b) False
52. Ethics is always Absolute
(a) True (b) False
Answer: True. Because ethics are never relative and have to be absolute
so that it means same for every
individual.
53. Ethics is populism
(a) True (b) False
Answer: False. Because ethics is never majority opinion
54. Our understanding of right and wrong is shaped by our culture
hence ethics of persons from different culture may be in conflict
(a) True (b) False
Answer: True. Ideally ethics
should be absolute but it is our conditioning form our birth and our
culture that introduces different
understanding of ethics
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